Class Reunion Notices

JFK letter to girl who saved pennies for DC trip up for sale

High-quality health care is something that is very important to all of us. We want the best care possible for ourselves and our loved ones. We take this to heart at Golden LivingCenter - East Mountain, where our dedicated caregivers consistently strive to provide our patients and residents with quality care and exceptional service.It&#8217;s an important responsibility, and we are proud of the results we deliver for our patients and residents. As evidence of our commitment, our center has achieved a five-star rating from the Centers for Medicare and Medicaid Services for Quality Measure, which speaks to the exceptional care that our staffers give to our residents at Golden Living East Mountain.The shameful and misleading advertisement running in the newspaper last week was placed by trial attorneys who are fishing for clients. The advertisement is focused on &#8220;deficiencies&#8221; that were found during state surveys of our center last year. The ad makes it sound like these deficiencies still exist, which is just plain wrong. It needs to be clearly understood that steps were taken immediately at the time the deficiencies were identified to successfully correct them.In fact, our compliance in each instance has been verified by the Pennsylvania Department of Health. Given the several hundred detailed state and federal regulatory requirements that a nursing home must meet, very rarely does a facility receive zero deficiencies. That would not be a very effective system if everyone received perfect scores. The survey process is designed to be rigorous and to encourage continuous improvement, which we welcome.We don&#8217;t just collect the results of these surveys and move on. Nor do we wait for a survey inspection to improve our performance for our patients and residents. We review our performance in meeting the care needs of our patients and residents every day.We are focused at all times on developing our living center into a model of quality care in our community. The safety, care and well-being of our patients always come first.It&#8217;s unfortunate that the marketing tactics being used by this law &#64257;rm to try and solicit business needlessly raise concerns within the community about our center.Visiting our living center is one of the best ways to decide if our home is the right place for your loved one. We encourage friends, family, and members of the community to visit us at any time to see for themselves the quality of care we provide.Gary MaliaExecutive directorGolden LivingCenter - East MountainPlains Township

Letter to the Editor: Golden LivingCenter target of ‘misleading advertisement,’ director says